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Frequently Asked Questions


With L-Card Pro you can eliminate the need for printing paper cards. L-Card is a new, 21st century, digital era business card. You can easily create an unlimited number of personal electronic cards for various needs using preloaded templates or by converting your existing paper card designs in L-Card. You can share, receive and organize cards to best fit your needs using your smartphone or tablet. L-Card is not just an electronic business card…it is a Smart Card loaded with many cutting-edge features.

Yes, you can. With L-Card Pro you can accurately scan and convert all your business cards into L-Cards using our award-winning OCR/BCR technology. There is NO limit to the number of cards you scan and convert to L-Cards.

Use Copy Existing Card button on the Home page to scan an existing paper business card.

L-Card Pro uses the best Business Card Reading OCR software on the market. However, there may be cases when you will have to edit information after scanning a card. You can use several preselected editing options using the dropdown located next to each line, as well as manual editing options within each data field.

You can easily organize all your cards in L-Card Pro using our simple and user friendly interface. You can store cards in a folder of your choice with a single tap of. Choose from Library, Favorites, and Groups/Events folders. You can create an unlimited number of groups, change the name of the groups, and easily move cards between libraries.

No, you will never lose accidentally deleted cards. You can always recover them from the Trash folder located in the Settings section of the app. If you delete cards in the Trash, the cards will be deleted permanently. For your security, Groups cannot be deleted without entering your account password.

Yes, you can. L-Card Pro allows you to easily edit card details including the image and company logo. As soon as you edit the business card information, it will instantly update details on all of your previously shared cards worldwide.

To edit your card please go to My Cards, select the card you would like to edit, and swipe card from Right to Left. Edit information and tap PREVIEW and then SAVE. If you have a video attached to the card you can publish a new video by tapping YES on the Edit Video pop up.

When you first tap the Copy Existing Card button on the Home screen you will be asked to play the Copy Card Tutorial video. You can also find the same video under the Help section in Settings.

You can send instant or prerecorded videos up to 30 seconds duration.

When you receive new videos, the library buttons on the app’s home screen will have the alert showing the number of new video messages received. If you agree to accept notifications from L-Card Pro you will also receive new video alerts on the app icon on your devices screen. The L-Cards with the newest videos are always listed on top in libraries.

To set a personal L-Card as the default card for easy sharing, tap the “Check” mark located in the top right corner of the My Cards page.

To add your personal L-Card to your email signature, tap the Add L- Card to my signature button located on the bottom of the Share Card page and enter the email of which you would like to receive the detailed instructions together with the links to the selected L-Card and shapes for the L-Card icons.

Yes, you can. Just select the “i” button below the selected card in your library to open the Details page and tap the Add to Contacts button. Job is done! It is that easy.

Sometimes there is still a need to have a paper copy of your business cards for a person’s contact information filing purposes or when providing information to someone who does not have an immediate access to their mobile device. L-Card Pro allows you to easily print selected cards or your entire library on sheets.

L-Card Pro allows you to create CSV files for selected cards, libraries or your entire database. To generate a CSV file for every card you store in L-Card Pro, go to Settings and select the Export Full Database CSV tab. You can email that file to the address of your choice.

Yes, you can always upgrade your account from L-Card to L-Card Pro without losing any cards located under your L-Card account.

You can contact the L-Card Pro customer service department via direct email: support@L-Cardapp.com or by using the Send Feedback tab in Settings. You can also reach us from our website www.lcardapp.com/pro

1) Open the instructional email received from the L-Card app.

 

2) Copy the desired icon from the provided link.

 

  3) Click on the pull down menu in the top left of your Gmail screen and go to Settings.

 

4) Go to signature box and enter your desired information. Then click on “Image” button.

 

5) Paste L-Card icon URL into the provided box, and click Save.

 

6) Return to instructional Email and copy your unique L-Card link.

 

7) Highlight the L-Card icon and click the “Link" button. Insert your personal L-Card Link into the "Web Address" box, and click OK.

 

8) Press Save Changes. Job Done!

 

Yes, the recepients of your digital cards DO NOT need to have the app to add cards to their Contacts on mobile devices. Just tap "Save this card to your Device" located above the QR code on shared card and save the information. It's that easy!

 

Yes, the recepients of your digital cards DO NOT need to have the app to add cards in Outlook or Google Contacts. Just click "smart" L-Card icon, open the card URL, click "Save this card to your Device" button located above the QR code and save the information. It's that easy!